Healthcare-Focused Managed IT Services
Managed IT Pricing

Build Your IT Estimate

Configure the services your organization needs and receive an instant preliminary monthly estimate.

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We found a previous SitePointer estimate for your verified email. Would you like to continue with your latest configuration or start fresh?

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How important is staying online to your practice?

Choose the option that best fits your needs. Hover over each option to see how it works.

Current estimated monthly services
Updates as you configure your services
$600 /mo
Reliable Network
For practices that can tolerate a temporary Internet outage.
$600 / month
Internet 1 Business Connection Managed Firewall Security & monitoring Network Switches Managed network Wi-Fi Access Points Secure wireless Your Practice Staff & devices IP Phones Voice & collaboration
  • 1 Business Internet connection
  • Managed FortiGate firewall
  • Managed switches & Aruba Wi-Fi
  • Network monitoring & alerts
  • Security & firmware updates
  • Staff and guest network separation
  • ISP troubleshooting & escalation
RECOMMENDED
Always-On Network
For practices where Internet downtime can interrupt patient care or business operations.
$800 / month
Primary Internet ISP 1 (e.g. Fiber) Secondary Internet ISP 2 (e.g. Cable or 5G) Managed Firewall Automatic Failover Network Switches Managed network Wi-Fi Access Points Secure wireless Your Practice Staff & devices IP Phones Voice & collaboration
  • Everything in Reliable Network
  • 2 Business Internet connections (ideally from different providers)
  • Automatic Internet failover
  • Multi-carrier redundancy
  • Continued connectivity if one provider fails
HIPAA-aligned network security: SitePointer provides HIPAA-aligned technical safeguards for the managed network infrastructure. This service alone does not constitute or guarantee an organization's overall HIPAA compliance.
Not sure which option is right for you? We can review your environment during your assessment and help you choose the appropriate network design.

Do you have servers to manage?

Tell us what you know about your server environment. If you're not sure, that's okay — we'll help identify it during your IT assessment.

Estimated monthly services so far
Server management will be added when applicable
$600 /mo
Great — tell us what you have. Your best estimate is fine. We'll verify the exact server environment during your assessment.

Physical Servers

Physical server hardware or a virtualization host located in your office, data center, or another location.

$150 / server / month
Examples: VMware or Hyper-V host, dedicated application server, database server, or other physical server hardware.
How many physical servers? Don't count staff computers.
PHYSICAL HOST VM SERVER VM SERVER

Virtual Machines

Windows or Linux servers running virtually on a physical server or virtualization platform.

$150 / VM / month
Examples: domain controller, file server, application server, database server, utility server, or Linux server.
How many virtual machines? Enter your best estimate if you're unsure.

What's included with managed servers?

✓ Monitoring & health checks
✓ Operating system patching
✓ Resource & storage monitoring
✓ Security monitoring
✓ Routine administration
✓ Remote troubleshooting
Projects quoted separately: new server deployments, migrations, major upgrades, hardware replacement, database projects and infrastructure changes.
Backup & Recovery

Protect your servers and virtual machines

Add managed cloud backup and assisted recovery for selected virtual machines.

How many staff members need IT support?

Choose the support plan that fits your practice, then tell us approximately how many staff members need IT support.

Estimated monthly services so far
Updates automatically as you configure your services
$0 /mo

Managed IT

Complete day-to-day IT support, security and management for your staff and computers.

$65 / user / month
Protected Device Monitoring & security
✓ Help desk & remote IT support
✓ PC & laptop monitoring
✓ Endpoint security / EDR
✓ Windows & application patching
✓ Microsoft 365 support
✓ VPN & remote-access support
✓ Printer connectivity support
✓ Staff onboarding & offboarding
POPULAR

Managed IT + Business Phone

Complete Managed IT plus a managed business phone extension for each supported user.

$85 / user / month
Protected Device Monitoring & security Business Phone Managed extension
✓ Everything in Managed IT
✓ Managed business phone extension
✓ Business voicemail
✓ Desktop softphone
✓ Mobile softphone
✓ Phone-system support

How many staff members need IT support?

Count the people who need a managed computer, help desk support, or an individual managed IT account.

Example: A practice with 12 employees who need IT support would enter 12 staff members. Shared devices can be reviewed during your assessment.
Licensing & hardware: Microsoft 365 licensing, computers, phones, hardware repair, printer consumables and manufacturer service are not included unless separately quoted.

How quickly do you need us to respond?

Choose the initial technician response target that best fits your practice and the way your team works.

Estimated monthly services
Updates automatically based on your response priority
$665 /mo
Standard
INCLUDED
INITIAL RESPONSE
Next Business Day

A good fit for routine requests that can wait until the next business day.

Good for: routine questions, user requests and non-urgent issues.
Priority
+10%
INITIAL RESPONSE
Within 4 Business Hours

Faster response for practices that want assistance during the same business day.

Good for: staff issues that need attention without requiring immediate escalation.
Priority Plus
+20%
INITIAL RESPONSE
Within 2 Business Hours

Designed for time-sensitive issues where delays can affect multiple staff members or daily operations.

Good for: application problems, connectivity issues and productivity interruptions.
Critical
+30%
INITIAL RESPONSE
Within 1 Business Hour

Our fastest initial response target for practices where technology interruptions require rapid attention.

Good for: organizations that need the highest response priority.
i
What does response time mean?

Response time is when a SitePointer technician begins responding to your request and starts troubleshooting. It is not a guaranteed resolution time.

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Critical incidents are always taken seriously. Network outages and security incidents may be escalated automatically regardless of the response level you select.
✓ YOUR ESTIMATE IS READY

Your Managed IT Estimate

Based on the services and support options you selected.

ESTIMATED MONTHLY MANAGED SERVICES
$0 / month
$0 estimated annually
Preliminary estimate • Final scope confirmed during your IT assessment
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Your Managed Services

Here's what is included in your preliminary estimate.

Managed Network Managed network infrastructure and security
$0 / month
Physical Server Management Physical virtualization host management
$0 / month
Virtual Machine Management Windows or Linux virtual server management
$0 / month
Managed IT Managed IT support and endpoint security
$0 / month
Standard Response Initial response by the next business day
$0 included
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A complete managed IT foundation

One healthcare-focused IT team managing the technology your practice depends on.

✓ Network Management Firewall, switching, Wi-Fi and connectivity
✓ Server Management Monitoring, patching and administration
✓ Staff IT Support Help desk and remote troubleshooting
✓ Endpoint Security EDR, monitoring and security management
✓ Proactive Monitoring Infrastructure and security alerts
✓ HIPAA-Aligned Safeguards Technical safeguards built into the service
NEXT STEP

Let's verify your environment.

Schedule a free IT assessment with SitePointer. We'll review your current environment, confirm your requirements and provide final recommendations and pricing.

✓ No obligation ✓ Review your current environment ✓ Confirm final scope & pricing
Keep a copy of your estimate
Email your estimate to your verified address or download a PDF copy.
About this estimate: This calculator provides a preliminary estimate and is not a binding quote. Final pricing may vary based on technical requirements, location, carrier availability, hardware, licensing, installation, project work and the results of SitePointer's technical assessment.